Spotted Leaf Team Member Job Description
We're looking for part time help at Spotted Leaf! You'll become a member of our team and help out with a variety of customer facing and support tasks to help keep the plant shop happy and healthy. A great fit if you love plants + people. This role is flexible and can accommodate availability from multiple days a week, to just a couple days a month. We are focused on hiring the folks that are the best fit for our team, business, and customers! 

Role & Responsibilities:

This role would include, but not be limited to the following;

• Responsible for creating a welcoming, inclusive, and supportive customer experience at Spotted Leaf. Support customers with plant & pot recommendations, provide general plant education and care, and encourage feedback to assist customers with their houseplant experience.
• Assist with repotting, drilling pots, point of sale transactions, making soil, and all other activities creating a positive and welcoming customer experience.
• Contribute to and complete checklists to aid in maintaining an environment that aligns with Spotted Leaf’s values and prioritizes the customer experience.
• Contribute to overall plant care through watering plants (large plants, high water plants etc.), inspection for pests, treatment for pests, quarantining plants, pest prevention, propagating, repotting, staking/ trellising, leaf shining, trimming, etc.
• Repotting previously purchased Spotted Leaf plants that come in for attention, terrarium fix-ups, assessing customer plants for repotting, giving repotting recommendations, etc.
• Responsible for implementing signage & clear pricing throughout all products at the store. Contribute to keeping care cards & signs in proper stock.
  Required Skills
  
• Strong level of approachability, kindness, and patience when interacting with customers, class attendees, and Spotted Leaf Team Members.
• Ability to create a welcoming and warm environment for customers, class attendees, and Spotted Leaf Team Members.
• Ability to accept feedback and have clear and thoughtful communication with all Spotted Leaf Team & Management members.
• Ability to be self directed with proper support and execute Spotted Leaf’s values on a daily basis.
• Ability to prioritize multiple customer interactions and needs at the same time. Focusing on ensuring all customers feel supported and attended to, and creating an encouraging environment for customers to feel comfortable asking questions.
• Preference to work independently while also having the ability to work in a group setting.
• Detail oriented, organized, and patient approach to all shop related tasks.
• Ability to discuss plant related topics to customers in an inclusive yet informative style.
• Ability to work and thrive in a fast-paced environment, and work under pressure with a calm demeanor.
• Arrive to shifts on time, and adhere to the attendance policy. In the event situations arise, ability to discuss attendance with Spotted Leaf Management Team.

Preferred Skills

• In depth houseplant knowledge and experience
• Repotting Plants
• Plant Families & Varieties
• Plant Propagation
• Prior hospitality or customer service experience

Compensation

Compensation will be $18/hr with opportunities for growth. We are looking for help during all available hours - even when the shop is closed to the public.

How to Apply

All applicants should send an email with their resume, and any relevant details to us at spottedleafco@gmail.com ♥